Episode 80: Talking AV – or not – in the PM (Part 2)

Make sure you listen to Part 1

Join the Crew host Corey Moss, Katye McGregor Bennett, Michelle Loret and Steve Picanza as they welcome their guests:

Chris Neto – Business Development Manager – Consultant Liaison at Barco
Mike Shinn – Director of Global Managed Services at Verrex
Malissa Dillman – Market Development Manager at Starin Marketing
Kaleo Lee – VP of Business Development at The Audio Visual Company (AVCO) of Hawaii
Luke Jordan – Account Manager at Electro Acoustics
Gabe Moronta – Technical AV Project Manager at Zoom

Part 2 – it’s time to bring the questions, or the knowledge, or we’re not 100% sure… but we do know that whatever it is, Chris will start it up like he does on Sundays with the #AVintheAM Twitter chat. 

The first question is business related and deals with risk and the integrator. Mike starts it off with a perspective about taking a risk only after something occurs. Kaleo is next – though Corey mistook what he did as wanting to participate, which leads to discussion of huddle rooms and jumping out of planes. Yes, this is The AV Life…

Luke then disses Chris (which leads to a repeat of the #AVCrush), though he does praise  Chris’s after that, and mentions the community that’s involved and how they respond in the conversation, along with conversations that continue into the next day. Steve talks about Twitter chats that he used to participate in, and the networking that takes place as a result. Then there’s the call for InfoComm on social media. 

Corey introduces a discussion about AVaaS and hardware, and Michelle picks up on this and talks about “starting at the room” and what can be done for the customer, along with AV sales people’s approaches. Luke continues here talking about a recent conversation with a client and certain tech that the customer wanted, extending this past the usual “box” discussion. Gabe talks about how people are afraid to challenge a customer’s choice for technology that they’ve seen or heard about if it’s a potential incorrect fit, along with how this leads to building partnership with the client. This in itself leads to challenging discussion among those on the show. 

Steve talks about how people should ask about a business case for the technology. Luke follows up with a discussion that leads to conversation of is a client a right client for your business, along with value for the business. Katye talks about time as a factor that’s also involved as a major part of the commitment to the client. There’s also discussion of evaluation of the opportunity and the client, and Katye puts a cap on this conversation. Mike even comes up with a new show that must be done in the evening.

Chris wraps things up, also talking about a milestone for the hashtag – and then Katye really wraps it (thank you Katye)…

Sit back, plug in (again), we hope you enjoy this two part podcast about the dynamite Sunday Twitter chat #AVintheAM – and you also enjoy living…

The AV Life. 

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