Category Archives: Podcast

Episode 130 (Pt 1): The Creative, The Smart, and the Mic Drop



This episode is sponsored by: TierPM

Join the Crew host Maura Quinn, Corey Moss, Tim Van Woeart and Jen Gertz as they welcome their guests:

Cory Schaffer – Director, Strategic Industry Relations at QSC
Danielle Karr – Architect and Designer Program Manager at Control 4
Michelle Loret – Senior Account Executive at Utelogy
Erick Parra – Client Relationship Manager at TierPM

The banter begins, then Maura introduces her guests. After introductions, along with some Control 4 talk (and a shameless podcast plug), Erick is given an assignment on the podcast (beside his own job ) – you can check out @ErickJParra to see if he succeeded.

Maura, who created and hosts this episode, asks all on the podcast the following:

Bringing creativity to the forefront. Not all of us have creativity in our job descriptions but we all work in an industry of the arts. What are some ways you work creatively or creative strategies you use at work that differ from the way your job is typically structured?

All answer talking about forms of creative in their daily lives, also discussing social media as a creative part. Wait till you hear about one of the things that Cory does (Corey talks about writing a profile article about her a few years back including this). One question – is Michelle’s brand of creativity widely acceptable? Then there’s the proper way to cut a bagel, workout routines, improv and the new “AV”. Yep, you have to hear this one.

What smart technology has your place of work implemented in the office (if any)? What smart technology have you implemented in your home or day to day life (wherever that may occur/if any)? Has it been an improvement or is it a nice to have?

Ah, for the love of Alexa. Cory starts out talking about Alexa and the meaning of life. Of course Danielle is here to talk about Alexa, control and the smart home – she talks about the benefits, as well as how you can have some fun with a smart home with unsuspecting guests. And there just may be something happening in the near future where Danielle (or a voice that sounds just like her) will be helping you out with all of your Alexa issues. Tim talks about getting his first “hit” of IoT devices.

Michelle talks about the “Siri Conspiracy” – something to do with voice command and the Bayou. Then she brings up stories of caller ID to go with this discussion of voice bias. Danielle helps to set the record straight with some serious (authorized) plugs of Control 4. Jen talks about her like of smart technology, yet she doesn’t get it (Danielle to the rescue here too!). Then there’s that Apple Watch, and her dislike for Siri. So, she’ll be hosting a show soon too. Erick got totally frustrated installing his smart home system, bringing up the new “AV”, and Danielle develops a brand new creative idea for this (bingo!).

As for that mic drop…

Some karaoke talk in this episode as Cory brings up that thing that Corey really likes to do, and the group runs with the conversation from there. Some reveal karaoke go-to groups and songs, and in fact, one or two showed their stuff on this episode – what did they sing?

And who gets to wear those socks?

Stay tuned for this one.

Sit back, plug in, and join us on this open mic podcast as we live…

The AV Life.

Part 2, The Firing Range (something about pigs, brains and ethics) coming next week.


Episode 129: ReFocused, Ready, and What Did They Say?



Join the Crew host Corey Moss, Tim Van Woeart and Maura Quinn as they welcome their guests:

John Greene – Vice President of Sales and Marketing at New Era Technology
Adrian Doughty – Director, North American Sales at Nureva
Michelle Loret – Senior Account Executive at Utelogy
Kaleo Lee – Sales Manager – Southwest at BrightSign

And so it begins – the Crew and the guests, who are all in different time zones in the U.S. and Canada, start the leadoff banter. Michelle interviews Kaleo, John points out the advantages to working for a Frank, and Corey talks about one of the guests being the happiest person in the industry. Then the latest Tweetstorm (John wants in) – and it all unfolds from there.

Topic 1: InFocus ReFocused?

The Crew and guests take a deep dive into this story:

InFocus “Refocusing”?

The President of the company put out a statement talking about pivoting
its strategic business model, worldwide workforce reduction and
continuing to offer support to channel customers.

All offer thoughts and opinions on this “pivot” and decision, along with discussion of the projection market.

Topic 2: What is lighting up the tech world today, including strategies that are providing a leading edge for end users?

All of the guests offer up their thoughts, along with discussing what integrator and manufacturer responsibilities should be in relation to working with the end user. There was also the “generations” conversation among all on the show, which Maura helped to make sense of (we think).

Topic 3: Alexa improving the customer experience — by violating our privacy?

On Ars Technica: Amazon admits that employees review “small sample” of Alexa audio

All enter The Firing Range to discuss how Amazon is admittedly using human transcriptions to “improve the customer experience.”

“We take the security and privacy of our customers’ personal information seriously,” an Amazon spokesman said.

With such improvements, along with statements like this, should we even be concerned about our privacy anymore since we’ve probably already passed beyond the point of inevitability?

Sit back, plug in, hire a Gen Z (apparently they’re going to save the world) and join us as we live…

The AV Life.


Episode 128: The Post-DSE 2019 Show Exhibitors and the Digital Signage Federation – Engagement, Education and other such Experiences



Join the Crew host Corey Moss, Kym Frank, Tim Van Woeart, Maura Quinn, guest Crew members Spence Graham and Erick Parra as they welcome their guests:

Jonathan Gudai – CEO at Adomni, Board of Directors Member at DPAA

Ryan Cahoy – Managing Director at Rise Vision, Education Committee/ At-Large Board Member at Digital Signage Federation

Daniel Griffin – VP Marketing at Userful

Ella Taran-Katz – VP Business Development at Red Falcon.AI

Tosh Akhgar – Manager, Solution Sales at Shuttle Computer Group

The Digital Signage Expo was outstanding, and the Crew who were at the show (Corey, Kym, Spence and Erick), the exhibitors and members of the Digital Signage Federation (Spence and Ryan) talk about DSE – experiences, engagement, gamechangers (are we seeing a pattern here?).

After introduction of the guests, Spence and Ryan talk about the Digital Signage Federation – Spence gives insight into the Federation, and Ryan goes in depth about education, professional development and their microcredential program. Spence also talks about NEC Display’s Rich Ventura who received the green jacket, listen in for this.

Next the guests talk about theirs and their company’s experiences at the show – and what’s a good post trade show podcast without discussion of some of those buzz words heard there too. The Crew add theirs too.

Then it’s time for Kym Frank’s favorite segment…

In The Firing Range – IBM, AI, and getting to know your employees (that are ready to quit) better:

IBM artificial intelligence can predict with 95% accuracy which workers are about to quit their jobs

All get to present opinions on the article – is this a good idea? Is it ethical? Will we need to be concerned about the company knowing how we really feel about meetings?

For answers to these questions, along with engagement, experiences, experiential (and on) –

Sit back, plug in, and relive these moments from DSE 2019 as we live…

The AV Life.


Episode 127: Women in AV and Tech Unite! (Reissued)



Sponsored by Tier PM, with an intro by host Maura Quinn.

Join the Crew host Maura Quinn, Corey Moss, Tim Van Woeart and Jennifer Gertz as they welcome their guests:

Alex Crabb – Senior Vice President at Caster Communications
Michelle Loret – Senior Account Executive at Utelogy
Danielle Karr – Architect and Designer Program Manager at Control4
Renee Benson – Account Manager – Vertical Sales – Education – NEC Display Solutions of America
Laura Shubel – PR Account Executive at Caster Communications

Corey begins the show by talking with Maura about an interview he did with her on the ‘AV People Talk’ podcast for International Women’s Day, and after the discussion he turns the host seat over to her for the first half of the show as she talks with the guests, as well as Jennifer about women in AV, tech and business. You’ll hear conversation about negotiating, role playing, professional development, mentoring and more. There’s also discussion of the TierPM partnership with Women in AV, and their combined career initiative.

After this discussion, Corey talks with the guests about how they got into the industry, along with their career up to now. And then someone drops mention of AV as a Service…

Finally the guests give advice, including in terms of their own roles, about getting into as well as succeeding in the industry.

Maura then gives her closing thoughts for the show.

Sit back, plug in and listen to these incredible women in the AV and tech industry as we live…

The AV Life.


Episode 126: When Tech, Music and Vinyl are Life



Join the Crew host Corey Moss, Tim Van Woeart, Maura Quinn and Jennifer Gertz as they welcome their guests:

Rob Sheeley – CEO / President at Williams AV and Owner at Mill City Sound

Joe Whitaker – President at The Thoughtful Home

Mike Loss – Manager – Scientific Web Programming Group and lead guitarist for a DC Metro band

After some intro discussion on vinyl and more with the Crew and guests, you’ll get to know AV industry legend Rob Sheeley who has been a part of it beginning as a sound guy, and then starting an AV integration company in 1987, a pioneer in audio and video conferencing integration. He’s well-known as Founder/CEO of Vaddio (2003 – 2014), who also opened up a record store – Mill City Sound in Minnesota in 2014. He is currently the CEO/President at Williams AV (Williams Sound and Pointmaker Brands), and he’s still the owner of Mill City Sound – where he joins us from on this podcast.

Next, Mike Loss talks about the tech and music sides of his life, along with how he builds his own guitars. It was Mike who influenced the theme for this show, and you’ll find out what else he’s done for The AV Life – music-wise that is. As for being a guitarist, you’ll hear about the Washington DC Metro rock/dance band he’s a part of the ‘Drunk Naked Pirates.’

Joe Whitaker is back, talking about listening to vinyl – the right way. He talks about industry tech companies and how they try to make the other types of music media sound great, but still to him (and the others) nothing replaces the unique sound of vinyl. Those traditional days of music, and life.

There is another round talking about favorite vinyl, a lot of great artists and bands talked about here, along with more talk about listening to vinyl (and the album covers) vs. CD’s, streaming and more. Mike drops some vinyl knowledge here too. Corey reminisces about his early days buying albums, and names some of them too (along with some stores he shopped in). There’s also talk about some of the older portable media players, and viewpoints on streaming services too.

Rob finishes up the conversation here, talking about how he’s been a long time collector, and how he’s spent time going all around the country seeing record collections and picking up albums. He also talks about stories that have come out of certain places he’s visited. Rob talks about how music entered the picture when he started with Williams Sound, along with the business and culture of the company as it’s transformed to Williams AV.

Sit back, plug in and think vinyl as we live…

The AV Life.


Episode 125: Welcome to the Mind Shift IV – IoT, Transformation and Cybersecurity



Join the Crew host Corey Moss, Tim Van Woeart and Spence Graham as they welcome their guests:

Mitchell Klein – Executive Director at Z-Wave Alliance
Joe Way – Director of Multimedia Services at California Baptist University
Mike Shinn – AV Industry Consultant

In this next Welcome to the Mind Shift episode of The AV Life, all discuss the topics – continuously mounting conversation in this ever-growing connected world. You’ll hear IoT, transformation and security discussion from Mitch, who is an Internet of Things (IOT) and Smart Home technology and practice expert, Joe and Tim who work in higher education, Spence who is a digital signage professional and also worked for West Virginia University, and Mike who brings the commercial business perspective. There is data conversation to go with this as well.

In this podcast, the following recent articles and blogs are discussed (passages referenced here):

IoT For All How IoT Drives Enterprise Transformation

– The total number of IoT devices in use around the world has reached 7 billion. This number is forecast to reach around 18 billion by 2022, as most IT decision makers plan to increase their IoT spending, with an average spending increase totaling nearly 18 percent, according to a 451 Research survey report.

ZDNet Why IoT devices pose a bigger cybersecurity risk than most realize

– Unsecured IoT devices provide an easy gateway for criminals looking to get inside a network.

Joe discusses a cybersecurity law signed in California:
Starting on January 1st, 2020, any manufacturer of a device that connects “directly or indirectly” to the internet must equip it with “reasonable” security features, designed to prevent unauthorized access, modification, or information disclosure. If it can be accessed outside a local area network with a password, it needs to either come with a unique password for each device, or force users to set their own password the first time they connect. That means no more generic default credentials for a hacker to guess.

Targeted privacy discussion here too.

Next, Corey talks about tweets about IoT, transfomation, privacy and cybersecurity from a chat #MWC19 #MegaChat that occurred on Tuesday, and all discuss these as well.

Avast blog What risks do IoT security issues pose to businesses? (referring to sabotage and botnets)

– A hacked IoT device will allow the attacker to access its functions. While a coffee-maker might not allow an attacker to do anything more dangerous than brewing a latte, a hacked heating system or machinery can create far more disruption to a business.
– Cybercriminals can bring together huge numbers of infected devices into networks called botnets. These botnets can be used for a variety of things, but they are best known for their use in DDoS attacks.

Finally, as usual it’s time for…

The Firing Range!

VentureBeat Arm unveils security certification testing for IoT devices

– Arm has teamed up with independent test laboratories to certify security for internet of things (IoT) devices, which have proven vulnerable to botnet attacks.

All get together in The Firing Range to give thoughts, opinions and more to this story — a very good first step? Much further to go? Listen in.

Sit back, plug in and welcome again to the mind shift as we live…

The AV Life.


Episode 124: The Firing Range – It’s the GOAT, and Alarming Too (Part 2)



Make sure you listen to Part 1!

Re-join the Crew Corey Moss, Maura Quinn, Tim Van Woeart and Jennifer Gertz and their guests:

Kaleo Lee – Sales Manager – Southwest at BrightSign LLC
Renee Benson – Account Manager – Vertical Sales – Education – NEC Display Solutions
Gabe Moronta – Technical AV Project Manager at Zoom
Harry Meade – Design Engineer
Michael Shinn – AV Industry Consultant

Here we go – it’s time for…

The Firing Range!

Each of the people on the podcast discuss the following article:

Ars Technica: Users alarmed by undisclosed microphone in Nest Security System

Google Nest – what could possibly be the problem?

Umm, well – Google’s Nest smart home brand is in hot water this week after news surfaced (via Daring Fireball) that its home security system, Nest Secure, shipped with an undisclosed microphone. Google activated the microphone earlier this month for Google Assistant functionality, but that meant the device sat in users’ homes for up to a year as an unknown potential listening device.

Whoa.

Unknown potential listening device? Problem? Umm, yeah??

And the data? Oh, if Kym were only here…

Everyone weighed in on whether this is actually a problem, or maybe not so much? Listen in as all gave their thoughts, opinions and judgments – and you can get involved too. This podcast isn’t quite interactive yet, but hey go nuts with it.

And speaking of going nuts, toward the end Gabe and Kaleo may have gone over the line with goats.

Seriously, we just can’t make this stuff up.

Sit back, plug in, don’t be too alarmed – and join us as we live…

The AV Life.


Episode 124: Getting to the Point – Grumps, GIFs and Goals (Part 1)



Join the Crew host Corey Moss, Maura Quinn, Tim Van Woeart and Jennifer Gertz as they welcome their guests:

Kaleo Lee – Sales Manager – Southwest at BrightSign LLC

Renee Benson – Account Manager – Vertical Sales – Education – NEC Display Solutions

Gabe Moronta – Technical AV Project Manager at Zoom

Harry Meade – Design Engineer

Michael Shinn – AV Industry Consultant

We would like to first introduce our new Crew member Jennifer Gertz! Jennifer is an IT person, however she has decided AV is so great that she can’t wait to talk to all of the outstanding AV people that join us on the show!

After some good old (usual) banter – to begin, as the AV industry knows, there’s really only one AV Grump in town — that being @AVGrump Harry Meade. It seems there is a half-mocking outlier in the industry trying to steal his act – and all we have to say to him is…

Wrong.

After Harry (and the rest of the people) put him down, we decided to give a nod to this @AVGrumpy guy anyway and make the first topic a tweet of his:

“We like most of our industry colleagues are fed up with “ we know it all “ attitude; the let’s sell the client what we think he needs.Wake up,smell the coffee & give people what they want, not what makes your pockets bigger”

Each of the guests discuss this, and Tim does too as he is a Senior Project Supervisor at Rutgers University – yes the end user. Excellent discussion here (that would make any grump proud).

Next topic: The AV insiders have become a true GIF generation over the past couple of years – what does this mean for the industry? Will this influence young people to join?

Corey, Maura and Jennifer begin to frame this one, and then all join in with their perspectives. Maura pointed something out concerning overdoing it, and one of the guests may have gotten a bit up in arms about it. Who? Think about it. And then you have Tweetstorms…

Final topic: In your chosen field/position – what do you consider the most exciting part to be? The not so much?

More great discussion and perspectives here, and there’s a “p” word also mentioned – we get to the point of that too.

Enjoy this Part 1, and stay tuned for Part 2 (The Firing Range).


Episode 123: Time to Enter The Firing Range – and you thought the burger was Impossible… (Part 2)



Make sure you listen to Part 1!

Join the Crew and their guests, as it’s time to enter in a whole new way (thanks to Kym) into:

The Firing Range!

The subject: 6 International Delicacies You’ll Find at L.A.’s Disgusting Food Museum

The Crew and the guests break into teams headed up by Corey and Kym to talk about these disgusting delicacies, however Kym has thrown a bit of a twist into this one, unlike the regular Firing Range contests. Each team member must decide on which item they would likely eat, and which they would only give to their worst enemy to try.

Who wins? Actually it was supposed to be what wins as that was really the point here, however the last to go chooses a selection totally off this menu as their food item of choice – and one of the guests truly goes ballistic about it. Yep, Kym knew she’d be starting something that ultimately would lead to this…

Dumpster fire.

There’s NonComm talk here too, and why not – it is the show about anything and everything with people flying in from everywhere. ISE and InfoComm eat your heart out.

At least all’s well that ended well (or something like that).

Sit back, plug in, play along and enjoy the full-effect dumpster fire as this episode progressed while we live…

The AV Life.


Episode 123: Talking Women in AV/Tier PM ‘Creating a Community’ and NonCommEMEA (Part 1)



Join the Crew host Corey Moss, Kym Frank, Maura Quinn and Tim Van Woeart as they welcome their guests:

Spence Graham – Business Development Manager at Real Digital Media and Chairman of the Digital Signage Federation
Jennifer Willard – President at J Technology Solutions, Inc.
John Greene – Vice President of Sales and Marketing at New Era Technology
Art Danner – System Sales Specialist at AVI Systems
Gabe Moronta – Technical AV Product Manager – PSO at Zoom Video Communications

After the usual Crew and guest banter, the show begins with an outstanding conversation driven by Maura and Jennifer about ‘WAVEcast: The WAVE Career Pledge’ – the AV Nation podcast hosted by Jennifer where Maura was her guest. The synopsis:

TierPM and Women in AV come together to announce a new initiative to assist women in finding a career path in the AV industry.

The guests and Crew get involved in the conversation begun by Maura and Jennifer, especially John and Kym – she is the President at Geopath, and looks to find out how she can possibly become a part of this initiative as well. John mentions one of his employees who had participated in a panel with two CIO’s, and how she had the true practical knowledge, as well as the experience to be involved. Corey talks about knowing her, and the drive she has to succeed in such a scenario. Spence also talks about the Women of Digital Signage, and the Geri Wolff Scholarship in the digital signage industry which recognizes a woman in the technical field. Marika Aquino, Managing Partner of Tier PM and a well-known AV and IT professional, is also mentioned here for her industry involvement. Jennifer points to the professional resources brought through Tier PM in this initiative, and how women’s groups and scholarships in the industry carry so much importance.

Essentially, the message here about the way being paved for women to take a true stake in AV and adjacent tech markets, through many of these efforts.

And then…

Next, a whole different subject – that being ISE… and NonCommEMEA. There’s some ISE talk, and then Art, who is the founder of NonComm (last year’s landslide event around InfoComm time), talks about the big show coming in March. Art’s co-founder Harry Meade was invited to be on, however according to Art, Harry flew to the trade show site to check on things (and meet with Giancarlo their European intern – who replaced that guy who almost singlehandedly brought down NonComm last year). Corey talks with Art and Gabe about a NonComm podcast last year that was co-hosted by Michelle Loret – one that Art was a little bit late for (and Gabe had to worry about being found participating). And – if you’re familiar with the Tweetstorm that recently took place in the industry, one actually began on this podcast – and Art talks about big plans for one at NonCommEMEA.

Do AVIXA and CEDIA know that their major industry show in February is just the preview for the really big show in March? Is there a website? Do we know what kinds of food selections will be available? Which is the premium suite to be had? Is there quality swag? Will we ever make our way back to civilization?

And who exactly is that AV industry celebrity calling in to this show?

The answers to these questions, and more are addressed here… in Part 1.